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Privacy Policy

Last updated: 6 September 2026
Company: Wessex Climate Control
Website: www.wessexclimatecontrol.co.uk
Contact: contact@wessexclimatecontrol.co.uk

1. Introduction

This privacy policy explains how Wessex Climate Control collects, uses, and protects your personal information when you visit our website or contact us about our services. We aim to handle your data responsibly, clearly, and with respect.

2. Information We Collect

We may collect the following types of information:

  • Contact details — your name, email address, phone number, or address when you get in touch with us.

  • Service information — details you provide about your property or climate‑control needs.

  • Technical data — IP address, browser type, device information, and general usage data.

  • Cookies — small files that help the website function and improve your experience.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver and manage our services

  • Improve our website and customer experience

  • Send updates or service information (only if you opt in)

  • Analyse website performance

4. Legal Basis for Processing (UK GDPR)

We process personal data under one or more of the following bases:

  • Consent — when you choose to provide information

  • Contract — when we need information to deliver a service

  • Legitimate interests — such as improving our website or responding to enquiries

  • Legal obligation — when required to comply with the law

5. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Trusted service providers (e.g., website hosting, analytics tools)

  • Engineers or contractors working with us to deliver services

  • Legal authorities if required by law

All partners are required to handle your data securely.

6. Cookies

Our website uses cookies to support basic functionality and help us understand how visitors use the site. You can disable cookies through your browser settings, though some features may not work correctly without them.

7. Data Storage & Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Data may be stored on secure servers inside or outside the UK, depending on our service providers.

8. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Object to certain types of processing

To exercise any of these rights, contact us at contact@wessexclimatecontrol.co.uk.
 

9. Third‑Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
Wessex Climate Control
Email: contact@wessexclimatecontrol.co.uk
Website: www.wessexclimatecontrol.co.uk

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